Records and information management focuses on file creation, file planning, records retention, business classification and maintenance of a system to deal with records throughout a company’s lifecycle. The Records Management process encompasses all activities from the creation of a record to its dissemination and combines complex strategies and activities required to eliminate hazards. The programme highlights the basic concepts, the life cycle stages of a record, introduction to DRMS/managing file structures and the tools needed.

1. Records Management fundamentals
2. Electronic Document Records Management Systems (ERMS); Overview
3. Information Life cycle
4. Managing File Structures; Reviewing and Disposal of records
5. Records Management Tasks & Tools
6. Information Risk and Data Integrity
7. Records Management Standards
8. Monitoring and Auditing of Records Management System
9. Business Continuity / Disaster Recovery
10. Email Management

At the end of the programme, participants will be able to:
1. Observe the best practices for record keeping, i.e., accuracy, legibility, and history
2. Optimise the decision-making, operational consistency, and continuity of an organization.
3. Understand and use the essential tools for records management
4. Maintain corporate or collective records
5. Organize records in a straightforward and secured manner

Records Managers, Archivists, Office Managers, Information Managers, Data Protection Officers, Records Management Officers, Compliance Officers, Company Secretaries, Administrators, Database Managers.