This programme is tailored to empower personal, special, and technical assistants with the leadership and organizational skills required to excel in their roles. It focuses on enhancing their ability to provide strategic support, manage priorities, and act as trusted
partners to their leaders.

• Understanding Leadership Dynamics
• Strategic Communication and Stakeholder Engagement
• Time and Priority Management
• Problem-Solving and Decision Support, anticipating and addressing challenges proactively

At the end of the programme participant will be able to:

i. Demonstrate improved ability to support leaders through strategic and operational alignment.
ii. Enhance organizational effectiveness by managing priorities, communication, and stakeholder relationships seamlessly.
iii. Build problem-solving and decision-support skills, ensuring they can act as reliable advisors in complex scenarios and stakeholder relationships seamlessly.
iii. Build problem-solving and decision-support skills, ensuring they can act as reliable advisors in complex scenariose effectively.

All administrative personnel, supervisors, Secretaries, Front desk attendants, PA/SA/TA’s, Customer service, and anyone in the office environment, who wants to build on their skills and knowledge.