Large business taxpayers have different characteristics and tax compliance behaviour and, therefore, present different risks to the revenue. To manage risks effectively, the revenue body needs to develop and implement strategies that are appropriate to the unique characteristics and compliance issues presented by taxpayers. This training programme focuses on achieving tax compliance operation. Many tax administrations have instituted specific organizational and management arrangements as well as special compliance programs and initiatives as part of a strategy to deal effectively with taxpayers. The aim of this training programme is to equip participants with tax compliance skills, initiatives used by tax administrations and overall tax knowledge.

1. Introduction achieving tax compliance operation
2. History of Taxing
3. Managing and Improving Tax Compliance
4. Tax Compliance Issues
5. Achieving Tax Compliance
6. Social Contextual factors that Influence Tax Compliance
7. Individual Characteristics that affect tax Compliance
8. Policy Interventions to motivate Tax Compliance
9. Framework of an effective tax compliance plan
10. Developing a Tax Compliance Plan

At the end of the programme participants will be able to:
1. Describe the framework of an effective tax compliance plan
2. Improve understanding of the operating context of tax compliance operation
3. Better understand conducting tax compliance operation assessment
4. Analyze tax compliance behavior and determine which treatment strategies to implement
5. Evaluate the effectiveness of any tax compliance operation

Anyone interested in understanding the basic principles of tax compliance operation. This workshop was designed for mid to senior level tax officials who have experience in compliance risk management, risk analysis, supervision, control or audit functions within revenue administrations.