Business Analysis is the task of understanding business needs, assessing the business impact of those changes, capturing analysis and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders the business analyst role is often seen as a communication bridge between IT and the business stakeholders. Business analysts must be great verbal and written communicators, tactful diplomats, problem solvers, thinkers and analyzers – with the ability to engage with stakeholders to understand and respond to their needs in rapidly changing business environments.

1. Business Analysis, Planning Monitoring
2. Requirements Elicitation Management Communication
3. Steps of being a business analyst
4. Enterprise Analysis Requirements Analysis
5. Developing Business Analysis and Project Capabilities
6. Business Analysis and Project Management
7. How to formulate a business analysis plan
8. Role of a business analyst in an organization/ environment
9. Methods of creating solutions to problems as a business analyst
10. The process of innovation as a business analyst

At the end of the programme participants will be able to:
1. Understand and apply best practices of the business analysis discipline
2. Conduct a business-needs analysis to elicit stakeholder requirements
3. Utilize methods, tools and techniques to identify issues and opportunities
4. Develop effective requirements and communication plans
5. Prepare, manage and implement solution assessment and validation

Business analyst, Project managers, Business owners, Heads of Sales and Customer Services, Human Resource professionals, Functional Managers, Developers and Testers and Systems Analysts.