This programme will take PAs through some thought process that focuses on the leadership. The jobs of Personal Assistants involve consciously working with the boss to obtain the best possible results for the organisation. Most times the bosses often demand your leadership skills. These skills are neglected or ignored, which results in ineffective decision and leading skills. This programme will equip you with the skills needed if you are unsure of your leadership proficiencies; you need to keep up with personal assistant task.

1. Introduction to Leadership
2. Leadership Style
3. Purpose of leadership
4. Creating a mission statement
5. Finding your leadership purpose
6. Participant desire impact
7. The self-managing leader
8. Working with others confident, Clear and Considerate Communication
9. Developing a Structured and Balanced Response to Decision Making
10. Building Creative Insights and Innovative Capability in the Organisation

At the end of the programme participant will be able to:

1. Grow in confidence as a leader and inspire those around them
2. Learn effective tools and techniques to enable them to influence others and delegate effectively.
3. Develop an actionable personal development plan
4. Experience coaching as a supportive developmental tool
5. Should be able execute on good ideas

All administrative personnel, supervisors, Secretaries, Front desk attendants, PA’s, Customer service and anyone in the office environment, who want to build on their skills and knowledge.