This programme reflects the unique challenges of managing interpersonal relationships, building collaborative teams, and resolving conflicts effectively within public institutions. It emphasizes enhancing self-awareness, empathy, and strategic conflict resolution to foster harmony and productivity in public sector environments.

• Foundations of Emotional Intelligence in Public Administration
• Conflict Dynamics in the Public Sector: Exploring common sources of conflict in Nigerian public institutions, such as resource allocation, communication gaps, and interdepartmental frictions.
• Emotional Intelligence for Conflict Resolution
• Building Collaborative Work Environments

At the end of the programme participants will be able to:

i. Develop greater emotional intelligence, enabling them to make informed decisions and manage diverse teams effectively.
ii. Acquire practical tools and techniques to identify, address, and resolve conflicts proactively.
iii. Learn to build stronger, more cohesive teams by leveraging EI to improve communication and interpersonal relationships.

Current and potential strategic leaders and first-line managers at all levels of medium to large organizations including Directors and Senior Managers, Head of division, Team Leaders, HR and Corporate Managers, Executive Directors and Heads of Departments and Units