Information age government is underpinned by the effective management of electronic records. Transactional records will be generated by new forms of service delivery, as electronic transactions are received from agencies of government (MDAs) and the citizen,
and processed in one or several departments. All types of electronic record will form part of the corporate memory of the Federal Civil Service.
The Process & Requirements
Creating a robust Records Management/Electronic Content Management System for the Federal Civil Service will importantly follow the process of:
Selecting a suitable Records Management/Enterprise Content Management service provider and
Capturing and organizing existing data (memos, reports, circulars and archived personnel records).
The Steps to ECM Implementation
Benefits of the Solution